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Behind the Scenes of Elegance – Maintaining the Belmond Royal Scotsman

Understanding the unique requirements of The Royal Scotsman
Understanding the unique requirements of The Royal Scotsman, our team is trained in the use of specialised cleaning chemicals and solutions that are safe for antique surfaces and luxurious fabrics

Client name

Royal Scotsman

Service

Cleaning

Overview

Perfect Clean has the distinct honour of providing cleaning services for the Belmond Royal Scotsman, a symbol of luxury rail travel through Scotland’s majestic landscapes. Tasked with maintaining both the internal elegance and external majesty of this iconic train, our services are crucial in preparing The Royal Scotsman for each journey it undertakes. From pre-season deep cleaning to rigorous between-trip maintenance, our commitment to excellence ensures that every inch of the train reflects the luxury expected by its passengers.

Challenge

The primary challenge in servicing The Royal Scotsman lies in the specialised care required to maintain its antique-filled interiors and luxurious amenities, all within the constraints of a tight turnaround time. The train’s Edwardian country-house aesthetic, complete with lacquer-polished wood, rich fabrics, and traditional Scottish tartans, demands specialised cleaning techniques and solutions. Additionally, the expectation for a flawless presentation set by Belmond’s reputation for luxury further elevates the standard of our work. The brief window of just three hours to clean and sanitise 10 carriages inside and out, including a deep clean of the onboard kitchen, underscores the intensity and precision required in our operations.

Our Approach

Specialised Techniques and Training

Understanding the unique requirements of The Royal Scotsman, our team is trained in the use of specialised cleaning chemicals and solutions that are safe for antique surfaces and luxurious fabrics. This training ensures that the train’s antique interiors are meticulously preserved while achieving the highest levels of cleanliness and hygiene.

Efficient and Comprehensive Cleaning

Our approach is defined by a systematic cleaning protocol that allows us to efficiently cover the train’s extensive interior and exterior within the limited turnaround time. This includes:

  • Full external washing and polishing, including windows. To complement our manual efforts, we employ the most innovative machines for the hand polishing of the train’s exterior, enhancing its impressive outward appearance and maintaining its iconic status.
  • Cleaning of upholstery and carpets, alongside the careful maintenance of wooden panels and brass fixtures, to preserve the train’s Edwardian elegance.
  • Special attention to the onboard kitchen, ensuring a hygienic environment for the preparation of exquisite dishes.
  • Continuous cleaning service by an onboard team throughout each journey, guaranteeing enduring cleanliness and luxury from start to finish.
 

Outcome
Our diligent work has significantly contributed to The Royal Scotsman’s reputation for unparalleled luxury and comfort. The train’s consistently pristine condition, both inside and out, ensures that passengers’ experiences are nothing short of extraordinary, meeting and exceeding the high expectations associated with the Belmond brand.

Conclusion
Perfect Clean’s collaboration with Belmond to service The Royal Scotsman train stands as a testament to our ability to meet the highest standards of luxury and precision. Our specialised cleaning methods, combined with unmatched commitment to quality, ensure that this moving masterpiece of Scottish heritage continues to enchant passengers with its impeccable cleanliness and attention to detail. Through our efforts, we proudly uphold the esteemed legacy of one of the world’s most luxurious train journeys.

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