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How We Deal with Hoarder Cleaning

How We Deal with Hoarder Cleaning: A Compassionate and Thorough Approach


Hoarding is more than just an accumulation of items; it’s a complex issue that can significantly impact individuals and their living environments. At Perfect Clean Ltd; we approach hoarders cleaning with a blend of compassion, professionalism, and expertise, understanding the sensitive nature of these situations. For those seeking assistance, contact Perfect Clean for a tailored and sensitive approach to hoarder cleaning. 


Understanding Hoarding

Hoarding disorder, as recognized by mental health professionals, involves the persistent difficulty in discarding or parting with possessions, regardless of their actual value. This behaviour can lead to cluttered living spaces that pose significant health and safety risks. Hoarded items often vary, ranging from newspapers and books to clothing and collectables, creating environments that can attract pests, hide structural damages, and pose a fire hazard not only for the hoarder but also for neighbouring homes.  


Challenges in Hoarder Cleaning

Cleaning a hoarder’s home is not a straightforward task. It requires navigating through potentially hazardous materials, including expired food, mould, and biohazards. The emotional attachment of the homeowner to their possessions adds another layer of complexity, necessitating a sensitive and understanding approach. Our team is trained to handle these challenges with the upmost respect for the property and its occupants. 


Perfect Clean’s Specialised Approach

At Perfect Clean, our approach to hoarder cleaning is comprehensive and methodical. We start with a thorough assessment of the situation, followed by a strategic cleaning plan that prioritizes health and safety. Our team uses eco-friendly cleaning agents and specialized equipment to efficiently clean and sanitize the space. We work closely with the homeowner, involving them in the decision-making process to ensure their comfort and ease during the cleaning process. 


Safety Measures and Protocols

Safety is paramount in hoarder cleaning. Our team is equipped with protective gear, and we follow strict protocols for the safe handling and disposal of hazardous materials. We ensure that both our staff and clients are protected throughout the cleaning process. This includes using appropriate personal protective equipment (PPE), following health and safety guidelines, and employing proper waste disposal methods. 


Compassionate Service

Understanding and compassion are at the heart of our hoarder cleaning services. We respect the emotional challenges faced by individuals with hoarding disorder and work with them to make the cleaning process as comfortable as possible. Our goal is to provide a service that not only cleans and declutters the space but also helps in the emotional well-being of our clients. 


The Cleaning Process

The cleaning process in hoarder situations is extensive and detailed. It often involves sorting through items, categorizing them into what to keep, donate, recycle, or discard. In cases where there is significant damage to the property, we also provide minor repair services. Upon request, especially in cases where the individual suffering from hoarding disorder has vacated the premises, items of sentimental value, bank documents, medical records, and other important materials can be packed in transparent sealed bags. This allows for easy identification and decision-making regarding these items by family members or caretakers. We then proceed with deep cleaning, which includes dusting, vacuuming, scrubbing, and sanitising all surfaces.


Aftercare and Ongoing Support

While Perfect Clean Ltd. focuses on providing exceptional cleaning services, we understand that hoarding is a complex issue that often requires additional support. After completing our cleaning services, we recommend seeking further assistance for those dealing with hoarding behaviours. Organizations like OCD UK offer valuable resources and support for individuals struggling with hoarding disorder. Addressing the underlying causes of hoarding is crucial for long-term well-being and preventing recurrence. To assist in the treatment process for those suffering from hoarding disorder, we can organise regular cleaning schedules, such as monthly cleanings, to maintain the property in pristine condition. This proactive approach helps prevent the reaccumulation of items and supports the individual’s journey towards a clutter-free environment. Our goal at Perfect Clean is to provide thorough and respectful cleaning services while acknowledging the importance of comprehensive care in these situations. 



Dealing with hoarder cleaning is a delicate task that requires expertise, safety, and empathy. At Perfect Clean Ltd., we are committed to providing exceptional cleaning services that respect the emotional and physical well-being of our clients. Our approach is tailored to each situation, ensuring that we deliver not just a cleaning service, but a pathway to a better, healthier living environment.